Return & Refund Policy – Human Nature Shop
1. Returns Eligibility
We accept returns within 7 days of delivery if:
- The product is unused
- The product is in original packaging
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Opened skincare or wellness products
- Used items
3. Refunds
Once we receive and inspect the returned product:
- Approved refunds will be processed within 5–7 business days
- Refunds will be issued to the original payment method
4. Damaged or Incorrect Products
If you receive a damaged or wrong product:
- Contact us within 48 hours
- Provide photo proof
We will offer a replacement or full refund.
5. Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
6. Cancellation Policy
Orders can only be canceled before they are shipped.